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Fitbit Blaze Problem Won't Sync With iPhone


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Fitbit Blaze Problem Won't Sync With iPhone

Fitbit Blaze Problem
Fitbit Blaze Problem Won't Sync With iPhone - If your Fitbit problem doesn't sync when prompted, choose your solution below for Blaze manual, why won't Blaze sync with my iPhone, learn here how to fix and updated your software.

Fitbit Blaze Problem Won't Sync With iPhone

Syncing your tracker to your Fitbit account, Once you've set up Blaze and started using it, you'll need to make sure it regularly transfers (syncs) its data to Fitbit so you can track your progress, see your exercise history, earn badges, analyze your sleep logs, and more on your Fitbit dashboard. A daily sync is recommended but not required; your tracker can store data for up to seven days between syncs.

The Fitbit apps use Bluetooth Low Energy (BLE) technology to sync with your Fitbit tracker. Each time you open the app it will sync if the tracker is nearby, and the app will also sync periodically throughout the day if you have the all-day sync setting enabled. If you’re running the Fitbit app on a Windows 10 PC that doesn’t have Bluetooth, you’ll need to make sure the tracker is plugged into the computer via the charging cable.

Fitbit Blaze Won't Sync or Update
Fitbit Blaze Problem Won't Sync With iPhone

Fitbit Connect on a Mac also uses Bluetooth for syncing (if available), otherwise you’ll need to make sure the tracker is plugged into the computer via the charging cable. Fitbit Connect on a PC requires that the tracker be plugged into the computer via charging cable. You can force Fitbit Connect to sync at any time or it will happen automatically every 15 minutes if:
  1. The tracker is within 20 feet of the computer and has new data to transfer
  2. The computer is powered on, awake, and connected to the Internet
If you have another Fitbit tracker that came with a wireless sync dongle, you can use that dongle to sync your Blaze with Fitbit Connect rather than putting the Blaze tracker into the charging cable each time. Dongles are available on fitbit official website.

The latest iOS release is affecting syncing on select Blaze trackers. On your mobile device go to Settings > General > About. If the Version is iOS 11 or below iOS 10, you're not affected by this issue and it's likely your syncing difficulty is caused by a missing requirement or other common issue. Follow the Fitbit instructions and here if Fitbit won't sync.

Fitbit Blaze Instructions

If the Version is 10.2 or greater, update your Blaze to the latest firmware version (17.8.401.3) to resolve the issue.

Step-by-step instructions update Fitbit Blaze's firmware

If you're receiving an error when attempting to update Fitbit Blaze's firmware, follow these steps:
  1. On your mobile device, go to Settings > Bluetooth. Find Blaze in the My Devices list.
  2. Tap the info icon and tap Forget this Device.
  3. Go back to the Fitbit app and update your tracker.
After the update is complete, you'll need to turn on notifications again. To do so, follow these steps:
  1. From the Fitbit app dashboard, tap the Account icon.
  2. Tap Blaze.
  3. Tap Notifications. Turn on the specific notifications you'd like to see and follow the prompts.

How do Fitbit sync to iPhone?

If you created a Fitbit account and followed theFitbit set up instructions, the data your tracker collects should sync when you open the Fitbit app or when you initiate the Sync Now command. To learn more about how syncing works on mobile devices and computers.

Apple iOS devices

Syncing difficulty is usually caused by a missing requirement. Verify each one before moving on to the troubleshooting steps.
  1. The Fitbit app is installed on a supported device. To check, visit http://www.fitbit.com/devices.
  2. The software on your mobile device is updated. To check, tap Settings > General > Software Update.
  3. The Bluetooth setting on your mobile device is on. To check, tap Settings > Bluetooth.

Your mobile device isn't managing other Bluetooth connections.If you use more than one Bluetooth phone, tablet, or computer to sync, the other one isn't nearby (or has Bluetooth disabled).

Troubleshooting If your tracker still won't sync, try these steps:

Force quit the Fitbit app and Restart your iPhone

Go to Settings > Bluetooth and turn Bluetooth off and back on.

Open the Fitbit app.

If your tracker didn't sync, reboot your mobile device. For instructions see how to reset iPhone 7

Open the Fitbit app.

If your tracker won't sync after the restart, try logging in to your Fitbit account on a different mobile device or computer to help determine whether the original device is the culprit.


Fitbit Blaze Problem Won't Sync With Android devices

Syncing difficulty is usually caused by a missing requirement. Verify each one before moving on to the troubleshooting steps.
  1. The Fitbit app is installed on a supported device. To check, visit http://www.fitbit.com/devices.
  2. The Bluetooth setting on your mobile device is on. To check, tap Settings > Connections > Bluetooth.
  3. Your software on your mobile device is up to date. To check, tap Settings > About Phone or About Device > Android Version.

You have location services turned on and the Fitbit app has permission to access your location. For more information see, Why is the Fitbit app prompting me to turn on location services?

If you use more than one Bluetooth phone, tablet, or computer to sync, the other one isn't nearby (or has Bluetooth disabled). For more information, see Why won't my tracker sync to another device or computer?​

Your mobile device isn't managing other Bluetooth connections. For more information, see Is the

Fitbit app for Android interfering with other Bluetooth devices?

Your mobile device doesn't have a syncing issue listed in Which Android devices have known issues with the Fitbit app?

Fitbit Blaze Tips

Your tracker's battery isn't critically low, follow this tips:
  1. Depending your Android device, these tips might make syncing easier:
  2. The Always Connected option in the Fitbit app is on. This improves the Bluetooth connection between your phone and tracker. Note that turning on this feature may cause the battery on your tracker to drain more quickly than normal.
  3. You've tried turning on All-Day Sync in the Fitbit app. This setting prompts your tracker to periodically sync with the Fitbit app but may shorten battery life on your mobile device or tracker.

Troubleshooting If your tracker still won't sync, try these steps:
  1. Force quit and then reopen the Fitbit app.
  2. If the tracker doesn't sync, quit the app again and try turning Bluetooth off and on.
  3. Reopen the app once more. If the tracker doesn't sync, try again after rebooting your mobile device. Learn how to reset Galaxy S8
  4. If your tracker doesn't sync, try again after restarting your Blaze.
  5. Lastly, try uninstalling and reinstalling the Fitbit app.

If your tracker won't sync after you reinstall the app, we recommend logging in to your Fitbit account on a different mobile device or computer to help determine whether the original device is the culprit.

Fitbit Blaze Problem Won't Sync With Windows 10 mobile devices

Make sure these requirements are met:
  1. The Fitbit app is installed on a supported mobile device. To verify that your device is supported, visit http://www.fitbit.com/devices.
  2. The Bluetooth setting on your mobile device on. To check, go to Settings > Devices > Bluetooth.
  3. The software on your mobile device is up to date. To check, go to Settings > System > Phone update.
  4. If you use more than one Bluetooth phone, tablet, or computer to sync, the other one isn't nearby or its Bluetooth setting is turned off.
  5. If syncing difficulty persists, please contact Customer Support.

Windows 10 computers

Syncing difficulty is usually caused by a missing requirement. Verify each one before moving on to the troubleshooting steps.

Requirements
The Fitbit app for Windows 10 is installed.

Fitbit Connect software is not installed.
This software helps computers that can't run the Fitbit app for Windows 10 communicate with a tracker, so if you've had a Fitbit tracker for a while or someone else who uses the computer had one you may have Fitbit Connect installed.

The quickest way to find out is to look for an icon with the Fitbit logo near the date and time on your computer screen. If you see this icon, uninstall Fitbit Connect using the same process for uninstalling any program.

The Bluetooth setting is on that lets your computer communicate with your tracker. To verify, go to Start > Settings > Bluetooth. If you can't find this setting and don't know whether your computer supports Bluetooth, this blog explains how to check for Bluetooth compatibility.

If your computer doesn't support Bluetooth, it can still communicate with your tracker if you plug in the wireless sync dongle that came in the box with your tracker.

Fitbit Blaze Troubleshooting

If your tracker still won't sync, try these steps:
  • From the Start menu go to Settings > Bluetooth. Make sure you see your tracker on the list of devices with the word “Connected” below.

If your tracker isn't connected:
  1. Tap or click the tracker name and choose Remove Device.
  2. Make sure your tracker is nearby and wait for it to reappear in the devices list.
  3. When it does, tap or click the tracker again and choose Pair. The pairing process can take several minutes but when its done the Bluetooth status should change to “Connected.”

If your tracker is connected but won't sync, its possible your computer's Bluetooth signal is weak or temporarily compromised. Try plugging in the wireless sync dongle (most trackers) or charging cable (Blaze) to sync your tracker with the app.

If you're still unable to sync or your tracker model didn't come with a wireless sync dongle, contact Customer Support so we can investigate the issue and get you back on track.

Fitbit Blaze Problem Won't Sync Windows 8.1 mobile devices

Syncing difficulty is often caused by a missing requirement. Verify each one before moving on to the troubleshooting steps.

Requirements
  1. The app is compatible with your particular tracker. To check, see Is the Fitbit app for Windows 8.1 still supported?
  2. The Fitbit app is installed on a supported device. For the latest list of supported devices, visit http://www.fitbit.com/devices.
  3. The software on your mobile device is up to date. To check, go to Settings > Update & Security > phone update.
  4. The Bluetooth setting on your mobile device is on. To check, go to Settings > system > Bluetooth.

If your tracker still won't sync, try these steps:
  1. Close the app and turn Bluetooth off and on.
  2. If your tracker doesn't sync when you reopen the app, reboot your mobile device.
  3. If your tracker doesn't sync after the reboot, restart your tracker
  4. If restarting doesn't solve the problem, try uninstalling and reinstalling the Fitbit app.
  5. If your tracker won't sync after you reinstall the app, try logging in to your Fitbit account on a computer to help determine whether the original device is the culprit.
  6. If you still can't sync, contact Customer Support so we can investigate the issue and get you back on track.

Fitbit Blaze Problem Won't Sync to Mac or Windows 8.1 computers

Syncing difficulty is usually caused by a missing requirement. Verify each one before moving on to the troubleshooting steps.

Requirements Fitbit Connect is installed. To check, make sure you see an icon with the Fitbit logo located near the date and time on your computer (User-added image). If you can't find it, try the set up instructions again in How do I set up my tracker?

During set up your tracker connected ("paired") to your Fitbit account successfully. To check, log into your fitbit.com account and click the gear icon in the top right corner.

You should see your tracker's name at the top of the menu. If you don't, click the Fitbit Connect icon. Choose Open Main Menu > Set Up a New Device and follow the instructions to pair your tracker.

If you're using a Mac and want to sync over Bluetooth, make sure Bluetooth is turned on. To check, go to System Preferences > Bluetooth > Turn Bluetooth On. Only Macs can sync with Fitbit Connect over Bluetooth.

If you're using a PC or Mac without Bluetooth, make sure your wireless sync dongle is plugged in and recognized by the computer. If you click the Fitbit Connect icon and see "Couldn't Find Wireless Sync Dongle," try a different USB port.

Make sure you're using an actual port on your computer and not an accessory or USB hub. If your tracker didn't come with a wireless sync dongle, contact Customer Support.

If you also sync with a mobile device, make sure it isn't nearby or its Bluetooth setting is turned off.

How to Fix Fitbit Blaze Won't Sync

If your tracker still won't sync, try the steps below. Note that your fitbit.com dashboard always shows the time of your last successful sync.
  1. Just click the gear icon in the top right.
  2. Prompt Fitbit Connect to sync with your tracker:
  3. Click the Fitbit Connect icon and click Open Main Menu.
  4. With your charged tracker nearby, click Sync Now.
You may be asked to sign in to your Fitbit account, after which your tracker should sync. If you see a message saying your tracker can't be found, wake it up by pressing its button (most trackers) or tapping it (Flex and Zip).

If your computer has Bluetooth, Turn Bluetooth off and back on under System Preferences > Bluetooth.

If syncing still doesn't work, your Bluetooth signal may be weak or temporarily compromised.
Try using the wireless sync dongle.
Restart your tracker using the instructions.

If your tracker won't sync after the restart, next try uninstalling and reinstalling Fitbit Connect.

If you can't sync to a compatible mobile device instead or your tracker didn't come with a wireless sync dongle, contact Customer Support.


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